Secretaries and administrators play a supportive role in organisations where they are employed to undertake a variety of administrative tasks.

What does a secretary or administrator do? | Typical employers | Qualifications and training | Key skills

Secretaries and administrators help to keep an organisation running smoothly, taking care of the administrative and organisational tasks that make the organisation function. The job title ‘administrator’ and ‘secretary’ can be used interchangeably to describe the same role, or ‘secretary’ can be another, more old-fashioned name for a personal assistant or executive assistant.